Our Website Privacy Policy

A. Controller and contact

The controller for this website in terms of the General Data Protection Regulation (GDPR) is Jacob Söhne GmbH & Co. KG, Niedernfeldweg 14, 32457 Porta Westfalica, post(at)jacob-rohre.de. 

You can contact our data protection officer under info(at)rivacy.eu.

If you have any questions regarding this Privacy Policy or the collection, processing or use of your personal data, you are welcome to contact our data protection officer by email referring to the subject “Data privacy”.

B. Summary of our processing activities

You will find below a brief description of the processing activities on our website. Detailed information on this can be found in the respective sections below.

  • If you visit our website without registering simply for information purposes, personal data will only be processed to a limited extent so that the website can be displayed to you (see under C for more details).
  • If you use additional services from our website, further personal data will be processed in this context (see under D).
  • Furthermore, your personal data will be used for statistical analysis to improve our website (see under E).
  • In addition, we enhance your user experience with other third-party content (see under G).
  • If you contact us personally, for example at trade fairs or in the context of a customer relationship, further personal data may be processed. For this processing, we refer you to our privacy policy for customers and suppliers, which you can find here .
  • If you apply to us for a job, please also note our privacy policy for this area at https://www.jacob-rohre.de/karriere/stellenangebote/dsgvo-bewerber-informationspflicht/.

C. Processing of your data when using our website for information purposes

If you visit our website for information purposes only, without providing any personal data through registration or in any other way, only the Internet connection data transmitted by your browser to our server will be processed. This information only contains a limited amount of personal data. The data processed includes information on:

  • your IP address
  • your browser (type/version)
  • your operating system
  • date and time of your enquiry
  • websites, from which your system accesses our website (Referrer-URL)
  • hostname of the accessing computer.

This information is processed to allow you to use our website (e.g. by adapting our website to the needs of your device). We do not merge this information with other data sources.

The legal basis for this data processing is Art. 6 (1) (b) of the GDPR, as we need the automatically collected data for the effective provision of our website, and Art. 6 (1) (f) of the GDPR, as the storage serves our legitimate interest to ensure the stability and security of the website. 

D. Data processing when using our services

We offer other tools and services on our website (e.g. user account, contact form and catalogue reference), the use of which means that we need to collect personal information from you, such as your name or email address and other personal information where applicable. Without this information, we may not be able to provide you with the requested service or respond to your enquiries. We now describe to you below the associated processing procedures and legal basis.

I. Contacting us

If you contact us, using for example the contact form or email, your data from the enquiry form or email, including the contact data provided by you there, will be processed and stored by us for the purpose of processing the enquiry, for the associated technical administration and in the event of follow-up questions. We will not pass this data on without your consent.

The legal basis for this data processing can also be Art. 6 (1) (b) of the GDPR, if it is carried out for the performance of a contract or for pre-contractual measures, as well as Art. 6 (1) (f) of the GDPR, as the processing of these requests is in the interest of both parties.

The data you enter in the form will remain with us until you ask us to erase it, revoke your consent to storage or if the purpose for data storage no longer applies (for example, following the completed processing of your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

II. User Account

To use some of the features on this website, you must create a user account. As part of this registration, we process the following information from required fields provided by you:

  • Log-in and password details and user name

Furthermore, we store the voluntary data provided by you for the duration of your use of the customer area, unless you erase it beforehand. You can manage and change all data in the protected customer area.

The processing of the data entered during registration is based on your consent (Art. 6 (1) (a) of the GDPR). You can revoke your consent at any time. An email notification to us without any requirements as to form is sufficient for this purpose. The legality of the data processing that has already taken place remains unaffected by the revocation.

If you want to delete your user account, please let us know by email at the following address: post(at)jacob-rohre.de. Your user account including account data will then be deleted from the customer database, unless we are legally obliged to store it. You will receive written confirmation of the deletion.

If you decide to delete your user account, all of your account information, including all communication data, will be deleted. The unique username you selected when you registered will be available to other users after deletion.

The data collected during registration is stored by us as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected by this.

III. Request for information material or catalogue

If you would like to request information or a catalogue through our website, your data from the application form will be processed and stored by us for the purpose of processing the request, the associated technical administration and in the event that follow-up questions arise.

The processing of the data entered in the application form is therefore based on a contractual relationship with us or its initiation (Art. 6 (1) (b) of the GDPR). If your request is not related to our business activities, the legal basis is Art. 6 (1) (f) of the GDPR. It is in our legitimate interest to enable you to communicate with us.

The data you enter in the form will remain with us until you ask us to erase it, revoke your consent to storage or if the purpose for data storage no longer applies (for example, after your request has been processed, unless our business activities with you are affected). Mandatory statutory provisions - in particular retention periods - remain unaffected.

We do not process your personal data for automated decision making which has a legal effect on you or which significantly affects you in a similar way.

E. Analysis tools

I. eTracker

The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. Here, cookies are used which enable the statistical analysis of the use of this website by its visitors as well as the display of usage-relevant content or advertising. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated with etracker is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to strict German and European data protection laws and standards.In this regard, etracker was checked, certified and awarded with the ePrivacyseal data protection seal of approval.

The data is processed on the legal basis of Art. 6 Section 1 lit f (legitimate interest) of the EU General Data Protection Regulation (GDPR).Our legitimate interest is the optimization of our online offer and our website. As the privacy of our visitors is very important to us, etracker anonymizes the IP address as early as possible and converts login or device IDs into a unique key with which, however,no connection to any specific person can be made with. etracker does not use it for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time provided it is related to your person. Your objection has no detrimental consequences for you.

Further information on data protection with etracker can be found here.

F. Company profiles in social networks

Our appearances on social networks also allow us to get in touch with you outside of our website. We inform you below which data is processed when you visit our company profiles.

I. Facebook fan page

We run a fan page within the social network Facebook, provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We use the fan page to inform users about our company and current developments and to communicate with our users. For this Facebook fan page, we are joint controller with Facebook Ireland Ltd. (4 Grand Canal Square, Dublin 2, Ireland, hereinafter referred to as “Facebook”) within the meaning of the GDPR. As joint controller for this page, we have entered into agreements with Facebook which, among other things, govern the terms for the use of the Facebook page. Insofar as we also carry out statistical evaluations of the use of the Facebook fan page in this context, you can find out about the agreements made between Facebook and us from the page Controller Addendum.: https://www.facebook.com/legal/terms/page_controller_addendum

When you visit Jacob Rohre’s Facebook fan page, Facebook collects and processes your personal data.

Some of the personal data that Facebook collects and processes when using our Facebook fan page is made available to us in aggregated form via so-called “insights” (user statistics).

The generated user statistics are transmitted to us exclusively in anonymous form. We do not have access to the underlying data.

Facebook uses the data collected in the course of visiting the fan page in particular to disseminate individualised advertising via its network. You can find out which personal data Facebook processes for which purposes from the Facebook terms of use and guidelines: https://www.facebook.com/policies/.
We use the information we gather to optimize our Facebook offer, for example to arrange content in a better way, corresponding to the needs of customers and users. For example, we can learn which content and applications users value most in order to provide them with more relevant content and develop features that may be of greater interest to them.

Processing is based on a weighing up of interests pursuant to Art. 6 (1) (f) of the GDPR. With the processing of personal data, we pursue the interest of providing users with up-to-date information and interaction opportunities on Facebook.

We have no control over whether Facebook discloses personal data to third parties. In particular, it is possible that personal data may be processed by Facebook Inc., which is based in the USA, outside the European Union. Facebook Inc. is certified under the US-EU data protection agreement “Privacy Shield” and therefore undertakes to comply with European data protection regulations.

II. Xing

We operate a company profile on the portal Xing, provided by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. We use the Xing profile to introduce our company and to get in touch with potential employees.

You have the possibility to contact us via our Xing profile. We process the available profile data (e.g. job title, company name, industry sector, training, contact details, photo) and the content of the message in order to process your request. The legal basis for this data processing is Art. 6 (1) (b) of the GDPR, insofar as the communication serves the purpose of performing the contract or implementing pre-contractual measures. In other cases, data processing is based on Art. 6 (1) (f) of the GDPR. We have a legitimate interest in getting in touch with our users via our Xing profile and answering enquiries.

If you send us an application via Xing, your name, contact data, qualifications and other data contained in the application will be processed for the purpose of evaluation and possible implementation of an application procedure. For this purpose, the application documents may be passed on internally to the responsible and decision-making employees. The data processing is based on Art. 26 (1) of the German Federal Data Protection Act. Additional voluntary information is processed on the basis of Art. 6 (1) (a) of the GDPR. After completion of the application procedure, the data will be deleted at the latest after six months, unless the data is necessary for the performance of any employment relationship.

Further information on data protection in the job application process can be found here.

If you register for an event organized by us through Xing, we will process your profile data to enable you to participate in the event. The legal basis is Art. 6 (1) (b) of the GDPR.

In addition, Xing may process personal data when you visit our Xing profile. We have no influence on this data processing. The purpose and scope of Xing’s data processing, as well as the relevant rights and setting options to protect the privacy of users, can be found in Xing’s privacy policy. (https://privacy.xing.com/de/datenschutzerklaerung).

G. Third Party Services

I. YouTube

We have included YouTube videos in our online offer, which are stored on www.YouTube.com and can be played directly from our website. These videos are integrated in the “extended data protection mode”, which means that no data about you as a user will be transmitted to YouTube if you do not play the video. Only when you play the video will the data mentioned in the next paragraph be transmitted.

By visiting the website, YouTube receives the information that you have accessed from the corresponding subpage of our website. In addition, the data that is collected when you visit our website for information purposes is transmitted. This takes place regardless of whether YouTube provides a user account that you are logged into or whether there is no user account. If you are logged in at Google, your data will be assigned directly to your account. If you do not want your profile to be associated with YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for advertising, market research and/or the design of its website to meet your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.

By integrating the YouTube video into our online presence, a connection to the Google Double-Click network is automatically established even in extended data protection mode when you call up our website. This means that cookies are not set in the browser. If, however, DoubleClick cookies are already stored in your browser, they will be transmitted as part of the request. According to the information from YouTube, a data transfer only takes place when you play the video.

Further information on the purpose and scope of data collection and processing by YouTube can be found in Google’s privacy policy. You will also find further information there on your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy.

Google also processes your personal data in the USA and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

H. Passing on personal data to third parties

I. Except in the cases mentioned in this Privacy Policy, we will not disclose your personal data to third parties. Personal data may also be disclosed to third parties who act on our behalf to process the personal data in accordance with its original purpose, such as performing the services offered, evaluating the user behaviour of our website or technical support. These third parties are contractually obligated by us under statutory agreements to only use personal data for the agreed purpose or not to disclose your personal data to other parties without permission, unless required by law. If other categories of recipients of personal data arise as a result of future data collection, we will inform you of this at the time this information is collected for this purpose.

II. Your personal data will be disclosed to the following contractors who support us in providing our services:

  • Etracker GmbH from Hamburg
  • our hosting providers

III. Your personal data may also be disclosed to contractors who support us in the provision of our services. The contractors process your personal data only in accordance with our instructions.

IV. In the event of a restructuring or sale of our company to a third party, your personal data may be transferred to the restructured company or third party in accordance with applicable law.

V. If we are legally entitled or required to do so (for example, by applicable law or a court order), we may disclose your personal data.

I. Storage periods

It is our aim to process your personal data only to the smallest extent possible. We will therefore only store your personal data for as long as it is necessary to fulfil the purpose for which it was originally collected or - if applicable - for as long as a longer storage period is required or justified by law.

J. Your rights

According to the statutory regulations, you have the following rights as the data subject within the meaning of the GDPR:

  • The right of access to your personal data: this enables you to obtain a copy of the personal data that we process about you and to verify whether we process it lawfully;
  • The right to rectify the personal data that we process from you: this allows you to have incomplete or inaccurate data rectified;
  • The right to erase your personal data: this allows you to request that we erase or remove your personal data if we have no further reason to continue processing it. Even after exercising your right to object, you have the right to demand that we erase or remove your personal data;
  • The right to object to the processing of your personal data when the processing is based on our legitimate interests (or those of a third party) and if your particular situation gives rise to reasons on the grounds of which you wish to object to the processing on the basis in question. In particular, you have a right to object if we process your data for direct marketing purposes;
  • The right to restrict the processing of your personal data: this allows you to request the suspension of the processing of your personal information, for example, if you would like us to verify its accuracy or the basis of the processing; and
  • Under certain circumstances, the right to have your personal data transmitted to another controller.

If you have given us your consent for the processing of your personal data in individual cases, you have the right to revoke this consent at any time without this affecting the legality of the processing carried out on the basis of the consent until revocation.

You have the right to lodge a complaint with a supervisory authority at any time.

(Status: November 2019)