Privacy policy for customers and suppliers

We take the protection of your personal data very seriously. This privacy statement explains how we use your personal data and what rights and choices you have.

It applies to all personal data which you make available to us or which is obtained from such data.


I.            Name and contact details of the controller

We, the Fr. Jacob Söhne GmbH & Co. KG, are the controller responsible for data processing in accordance with the GDPR:

Fr. Jacob Söhne GmbH & Co. KG

Niedernfeldweg 14

32457 Porta Westfalica, Germany

Telephone: +49 571 9558-0

Email: post(at)


II.          Contact details of our data protection officer

Our data protection officer can be contacted at:


Hammerbrookstr. 90

20097 Hamburg

E-Mail: info(at)


III.         Categories of personal data collected by us

We process the following personal data:

  • Contact information such as your full name, the business address associated with you, telephone number, mobile phone number, fax number and email address;
  •  Payment information, such as all data necessary to process payments and prevent fraud, including credit card or debit card numbers, any security codes and other billing information;
  •  Data that is required by law for compliance purposes, such as information about legal disputes that may be relevant for antitrust purposes.

The provision of personal data is necessary for the conclusion of a contract. If we do not receive any personal data from you, we may not be able to enter into a contract with you or meet our contractual obligations to you in whole or in part.


IV.        Purpose and legal basis of processing

We use the personal data for the following purposes:

  •  Planning, execution, control and administration of your contractual relationship with us, for example through the execution of transactions and orders of products or services, the processing of payment transactions, the performance of accounting, auditing, settlement and collection activities, the initiation of consignments and deliveries, the facilitation of repairs and the provision of supporting services or the provision of other services at your request (Art. 6 (1) (b) GDPR);
  • Ensuring compliance with legal obligations (such as accounting obligations), compliance audits or recording obligations (for example, under competition laws, export laws, trade sanctions and embargo laws or the prevention of white-collar crime or money laundering); this may involve us matching your contact information or other information you provide with applicable lists of sanctioned parties and contacting you to confirm your identity if such a match occurs, or recording any interaction with you that may be relevant for antitrust purposes (Art. 6 (1) (b) or (c) GDPR);
  • Contacting you within an existing business relationship, insofar as this is legally permissible, in order to inform you about products or services from us which are similar, or related, to the products and services you have already purchased or used within the scope of this business relationship (generally on the basis of Art. 6 (1) (f) GDPR; if you have given us consent to do so, on the basis of Art. 6 (1) (a) GDPR);
  • The settlement of disputes, the enforcement of our contractual agreements and the establishment, exercise or defence of legal claims (Art. 6 (1) (b) GDPR); or
  •  Ensuring compliance with legal obligations, e.g. storing sales documents for tax purposes or sending legally required notices and other notices (Art. 6 (1) (c) GDPR).

We will not use your personal data to make automated decisions about you or to perform profiling.

With regard to direct advertising (such as by email), we will only transmit your personal data if you have consented to such processing to the extent required by law.


V.          Recipient of personal data

We share your personal information with the following recipients:

  • We use contract processors for processing personal data for the purposes indicated. These process the personal data for us on our behalf. We always retain control over the respective personal data in question and, as the controller, remain responsible for the data processing.
  • In individual cases, we transmit payment details to banks in order to process payments.
  •  In individual cases, we may share personal data with our international representatives at your request. Insofar as the European Commission has not issued a decision on adequacy for the respective third country outside the European Economic Area, this is done on the basis of Art. 49 (1) (b) GDPR.
  • We transmit personal data in individual cases to courts, law enforcement agencies, supervisory authorities, tax consultants and lawyers, insofar as this is legally permissible or required.

VI.        Storage period

We will store your personal data only for as long as is necessary to provide the services, sell our products or provide the information you have requested from us, and to manage the business relationship with you.

In addition, we are required by applicable law to retain certain personal information for periods specified by law (such as in connection with business transactions).

Your personal data will be deleted immediately if they are no longer required for the purposes mentioned.


VII.       Your rights

According to the legal regulations you have the following rights:

  • The right to information about your personal data: this enables you to obtain a copy of the personal data we process about you and to verify whether we process it lawfully;
  • The right to rectify the personal data that we process from you: this allows you to have incomplete or inaccurate data corrected;
  • The right to erase your personal data: this allows you to request that we delete or remove your personal data if we have no further reason to continue processing it. Even after exercising your right to object, you have the right to demand that we delete or remove your personal data;
  • The right to object to the processing of your personal data if processing is based on our legitimate interests (or those of a third party) and if your particular situation gives you grounds to object to the processing on this basis. In particular, you have a right to object if we process your data for direct marketing purposes (e.g. Mail advertising by post);
  • The right to restrict the processing of your personal data: this allows you to request the suspension of processing your personal data, for example if you wish us to establish its accuracy or processing basis; and
  • Under certain circumstances, the right to have your personal data transmitted to another controller.

If you have given us your consent for the processing of your personal data, you have the right to revoke your consent at any time, without this affecting the lawfulness of the processing carried out on the basis of the consent up to the time of revocation.

You have the right to complain to a competent supervisory authority at any time.

(Last updated: August 2019)